Customer Support Full Time

Looking for an enthusiastic young person and help respond to customer queries and resolve customer issues over the phone and chat while managing a team of interns. The person should be flexible to work during odd hours.

Key Responsibilities

• Solve customer queries
• Train new team members
• Assign shifts to team members and monitor their work
• Ensure that everyone works correctly and reviews their work
• Perform weekly meetings
• Create a daily summary report.
• Plan workload and ensure that team has sufficient people at all times

Skill & Experience

• The candidate must have a computer or laptop with an active internet connection.
• Must be willing to work at odd hours
• Can start immediately
• Must know how to frame good emails in English
• Prior experience will be helpful but is not a must