Customer Support Intern – Chat Process

Looking for a young enthusiastic person to work from Office and help respond to customer queries and resolve customer issues.

Key Responsibilities

• Handle customer inquiries promptly and with professionalism
• Answer customer inquiries through the chat, making sure to listen attentively
• Troubleshoot customer problems related to products and services
• Adhere to company protocols while providinf prompt and accurate information
• Maintain up-to-date customer inquiries in either the provided software or MS Excel
• Follow-up with customers to ensure satisfactory resolution of their issues

Skill & Experience.

• Can start immediately
• are available for full time (in-office) internship
• can start the internship between 28th July 2023 and 1st September 2023
• have relevant skills and interests
• Must know how to frame good emails in English
• Must be available for at least 6 months.
• Must know about MS-Excel

*Women wanting to start/restart their career can also apply