Shipping Policy
7-Day Shipping Policy Notes:
Delivery Timeline
- Standard delivery within 7 -10 business days from order confirmation across India
- Metro cities: typically 5-7 business days
- Tier 2/3 cities and remote areas: up to 8 business days
- Tracking information provided via email/SMS once shipped
What We Ship
- Live plants, saplings, seeds, soil, gardening supplies, and plant care products
- Special packaging for live plants to ensure safe transit
- Orders processed Monday-Saturday; Sunday orders ship next business day
Shipping Charges
- Calculated at checkout based on location and order weight
- Free shipping available on orders above 150.
Special Considerations for Live Plants
- Plants shipped with care instructions and acclimatization guidelines
- Seasonal shipping restrictions during extreme weather (summer/monsoon)
- We may delay shipment to protect plant health—customers notified immediately
Order Processing
- Orders placed before 2;30 P.M ship same day
- Multi-location inventory—items may ship from different fulfillment centers
- Partial shipments possible; no additional shipping charges
Tracking & Support
- Real-time tracking via courier partner
- WhatsApp/email updates at key milestones
- Customer support available for delivery queries
Delivery Issues
- Recipient must be available; re-delivery charges may apply
- Inspect package upon delivery; report damage within 24 hours
- For live plants, photograph and report issues immediately for replacement consideration